UEE20111 Certificate II in Split Air-Conditioning and Heat Pump

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Course Description

This qualification covers the installation, commissioning and de-commissioning of single head, split air conditioning and heat pumps systems to a prescribed routine where the maximum plant capacity for each system does not exceed 18 kWr.

This includes wall hung, floor and ceiling suspended, cassette and ducted fan coil split systems and water heating heat pump systems. This qualification excludes competencies required for service, repair, maintenance, diagnostic/fault finding and electrical work or the safe and proper installation of commercial refrigeration, air conditioning and heat pump plant and equipment.

Job Roles & Career Pathways

The qualification is designed for students wishing to enter the Electrotechnology industry for roles including Refrigeration and Air Conditioning Trades Assistant and Split Air Conditioning Systems Installer. Full details can be found at www.training.gov.au

Entry Requirements

There are no formal course entry requirements into this qualification.

This course is recommended for students who are currently employed in the Electro-technology industry but without any formal qualifications. Students are required to have a limited knowledge and skill base in a variety of Electro-technology contexts including making judgements, completing routine activities and taking limited responsibility in the Electro-technology workplace. Obviously the more you know the better!

Students are required to have language, literacy and numeracy skills as required to undertake these workplace functions.

Course start dates are as listed on the RTO training schedule.

Further Learning

The UEE20111 Certificate II Split Air Conditioning and Heat Pump Systems is a prerequisite for several specialised courses in the Electrotechnology Industry that will help you to further your career.

Students who complete the UEE20111 Certificate II Split Air Conditioning and Heat Pump Systems can continue their studies by advancing to the UEE32211 Certificate III in Air Conditioning and Refrigeration or any other relevant Certificate III level qualification.

This course comprises all the required 10 Core competency units to a total of 340 points and elective unit streams, each totalling 20 points. Where each stream reflects different work outcomes.


The duration for this course in training weeks will vary depending on the course stream as follows:

Stream A: OHS/CPR 40 weeks
Stream B: Delivering a service to customers: 41 weeks
Stream C: Maintaining documentation: 41 weeks
Stream D: Source and purchasing materials: 41 weeks
Stream E: Receiving and storing materials: 41 weeks
Stream F: Electrotechnology apparatus: 41 weeks
Stream G: Operating air conditioning systems: 41 weeks
Stream H: Attaching cords to electrical equipment: 41 weeks
Stream I: Servicing and safety testing electrical equipment: 41 weeks
This will involve a blend of classroom based, simulated and supervised workplace based training to ensure full competency.

Assessment Methods

Assessment is structured throughout the course. If students are unable to achieve competency, additional support is provided through mentoring and access to re-assessment as outlined in our policies and procedures. Assessment requires achievement across all tasks to demonstrate competence and includes:

  • Written Assessment
  • Portfolio of Evidence including Third party Report
  • Simulated/Practical Assessment (demonstration of skills)
  • Workplace observation and demonstration

Recognition Of Prior Learning (RPL)

Students with prior learning and work experience can apply for RPL. Students who have completed corresponding units of competency and/or units contained within the packaging rules can apply for Credit Transfer. RPL evidence must include some of the following:

  • Work Experience
  • Life Experience
  • Previous Study e.g. qualifications, industry training
  • Professional Development Programs and/or Courses


Students will be provided with the following resource handouts required to complete the UEE20111 Certificate II in Split Air Conditioning and Heat Pump Systems upon enrolment:

  • Australian Refrigeration and Air-Conditioning Vol 1 Edition 5 & Vol 2 Edition 4 by Graham Boyle

Relevant Industry Standards

Superior Training Centre’s delivery and assessment of the UEE20111 Certificate II in Split Air-Conditioning and Heat Pump Systems complies with the following Australian standards:

  • AS1668.2
Core Units
Stream A
- CPCCOHS1001A Work safely in the construction industry
- HLTAID001 Provide cardiopulmonary resuscitation
Stream B
Deliviering A Service To Customers
- UEENEEC010B Deliver a service to customers
Stream C
Maintaining Documentation
- UEENEEC001B Maintain documentation
Stream D
Source And Purchasing Materials
- UEENEEC002B Source and purchase material/parts for installation or service jobs
Stream E
Recieving And Storing Materials
- UEENEEC008B Receive and store materials and equipment for electrotechnology work
Stream F
Electrotechnology Appartus
- UEENEEE020B Provide basic instruction in the use of electro-technology apparatus
Stream G
Operating Airconditioning
- UEENEEJ104A Establish the basic operating conditions of air conditioning systems
Stream H
Attaching Cords To Electrical Equipment
- UEENEEP024A Attach cords and plugs to electrical equipment for connection to a single phase 230 volt supply
Stream I
Servicing and safety testing electrical equipment
- UEENEEP026A Conduct in-service safety testing of electrical cord connected equipment and cord assemblies
Volume Of Learning

The volume of learning allocated to a qualification will vary depending on the level of the qualification and the experience and competency of the student. Students must complete the allocated hours for the qualification they are undertaking in order to achieve competency. If the student applies for RPL or Credit Transfer, the volume of learning may be reduced. The hours that make up the volume of learning for UEE20111 Certificate II in Split Air-Conditioning and Heat Pump Systems are:


AClassroom Based Learning180
ASimulated/Practical Assessments180
AWorkplace Learning240
B - IClassroom Based Learning185
B - ISimulated/Practical Assessments185
B - IWorkplace Learning230
Course Summary
  • Units: 340 points
  • Core units: 10
  • Elective units: 5
  • Course duration: 18 months expected
  • RTO # 41122

Course Resources

Course Brochure PDF

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